Hello,
Thanks for writing.
Club.Nintendo.com is intended for residents of the United States and Canada. As you mentioned in your email that you live in another country and are using a shipping company to have items forwarded to the country you live in,
we have deactivated your Club Nintendo account. This was necessary because the privacy laws in the Club Nintendo privacy policy are intended to meet the laws and regulations of the United States and Canada, which may not be the same as your home country. You may be able to take part in a Club Nintendo program that is designed for your home country. To find out if a program is available, please visit the following URL below and choose your region:
http://www.nintendo.com/countryselector
Unfortunately, this also means that we will not be able to send replacements for the missing items. I apologize for any inconvenience this may cause.
Sincerely,
Nintendo of America Inc.
Tasha Campbell
Nintendo's home page:
http://www.nintendo.com/