iPod missing in "My Computer" or in iTunes on Windows
أول حل لها المشكلة من موقع آبل
Reset, Retry, Restart, Reinstall , Restore
Reset:
To reset your iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the back of iPod shuffle to the off position.
Tip: When iPod shuffle is off, the green stripe by the switch is not visible.
Wait 5 seconds.
Move the switch on the back to the play in order or the shuffle position. The green stripe will be visible in either position.
Retry
Retry your iPod shuffle with a different USB port on your computer or keyboard.
Restart
Restart your computer, and make sure that you have the latest software updates installed.
Note: To update your Windows software, select Windows Update from the Tools menu of Internet Explorer.
Reinstall
To reinstall your iPod shuffle:
To update and reinstall your iPod software, first download the latest iTunes software.
Next, open the new version of iTunes and connect your iPod to your computer. iTunes will then automatically check to see if your iPod needs to be updated and perform the update for you.
To then check the software version on your iPod, select it from the source list in iTunes and click the settings tab. iTunes will display the information about your iPod.
To restore your iPod shuffle:
Warning: Because Restore erases all of the songs and files on the disk, make sure to back up any files you've saved on the iPod disk. All of your songs, podcasts, and audiobooks can be loaded back to your iPod shuffle provided that you have them stored in your iTunes Library.
restore
How to restore your iPod:
Make sure you’ve reinstalled the latest version of iTunes.
Open iTunes, and then connect your iPod to your computer.
After a few moments, it will appear in the Source list in iTunes.
Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present a message instructing you to leave iPod shuffle connected to computer to complete restore process.
During the stage 2 of the restore process, a green LED will flash once on iPod shuffle, then amber and green LEDs will flash briefly, and finally the amber LED will begin to flash continuously. It is critical that the iPod shuffle remains connected to the computer during this stage.
After stage 2 of the restore process is complete, the iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
